Tuesday, September 27, 2011

Dear lady behind the counter

Good customer service is not information I didn't ask for.
Good customer service is not telling me that the information you have that is bad is my fault.
Good customer service is not yelling at me.
Good customer service is not sucking your teeth at me.
Good customer service is not acting like I don't know anything.
Good customer service is not pretending you didn't hear me ask for your supervisor.
Good customer service is not lying to your supervisor about why she is needed.
Good customer service is not blaming me for your inadequacies.
Good customer service is not BAD customer service.

The end.

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